Automation
business processes with PortalBase software platform.
Let’s
talk about systems of automation ERP and CRM.
ERP
(Enterprise resource planning) integrates internal and external management
information across an entire organization. It includes embracing
finance/accounting, manufacturing, sales and service, customer relationship
management, etc. Its purpose is to facilitate the flow of information between
all business functions inside the boundaries of the organization and manage the
connections to outside stakeholders.
We develop ERP in accordance with your
business processes. So in the end, all the business processes are automated.
Using ERP gives management transparency.
Analytics, transparency and planning
with the help of ERP will lead your company to
leadership.
CRM (Customer Relationship Management) – is a
program for managing and
accounting information to work and interact with customers.
The main goal of using CRM
systems is to enhance the quality of customer service by automating routine
processes.
CRM helps collecting and storing information
related to clients: communicational cases, purchase and service orders, related
events, etc. That leads ultimately to business processes improvement
and prosper of your business.
Benefits of system
automation:
- a common sheared system for
management;
- stuff access to system
which is easy to control by the stuff managers;
- an intuitive user
interface;
- accounting of processes and
information flows;
- standard types of documents
supporting, works with the software package Microsoft Office;
- integration with mail
services;
- ability to integrate system
with a third-party programs, domestic programs, customer and external programs;
- tools of reporting, analysis
and planning;
Automation itself is
developed in accordance with the company's business processes.
PNN develops business
processes automation on our own software platform - PortalBase.